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Sr. Agency Office Adm. in Houma, LA at The General® Insurance

Date Posted: 4/26/2018

Job Snapshot

Job Description

Permanent General Companies, Inc., also known as 'The General' is a successful and growing carrier of non-standard automobile insurance is seeking qualified applicants for Senior Agency Office Administrator in one of our retail sales offices. We offer a fun and challenging work environment where the right candidate will learn and grow with the company. We pride ourselves on teamwork and quality customer service. If you do too, please check us out!
Permanent General offers a generous benefits package to its employees including medical, dental, vision and life insurance after one month of employment; health care and dependent care flexible spending accounts, tuition reimbursement, paid time off (vacation, sick, holidays), 401(k) participation with a matching contribution, wellness initiatives and much more!


This position reports to the regional Manager of General Sales and is primarily responsible for effectively managing the daily operations of a remote retail sales office while advising, selling, servicing and processing changes to auto insurance policies by phone or in person. Other essential job responsibilities include:

  • Selling insurance and related products to new and current customers by phone or in person.
  • Running reports from various systems to verify accuracy of information provided by potential insureds regarding insurance and driving history prior to submitting the policy application for processing.
  • Explaining coverage and payment options to the customer.
  • Prepare and make daily deposits according to procedure.
  • Completing sale by collecting premium payment and processing according to standard procedure.
  • Processing customer requests for changes and collecting monthly payments as needed.
  • Staying current with market trends and maintaining state licensing by attending sales meetings, seminars and educational activities.
  • Open, maintain and close office according to standard office operating procedures.
  • Regularly review the work of others within the office to ensure any omissions or deficiencies are corrected promptly and consult with a supervisor for proper handling when necessary.
  • Additional projects as assigned.

Job Requirements

  • High school diploma or equivalent.
  • Minimum of two years auto insurance, sales or customer service experience.
  • Commercial underwriting experience a plus!
  • Applicants should already have or be willing to obtain a full line Property and Casualty license, including commercial.
  • Excellent customer service and time management skills.
  • Must be highly motivated and detail-oriented.
  • Ability to manage multiple projects.
  • Proficiency using Microsoft Office applications (Word, Windows, Excel).
  • Requires the ability to perform basic math calculations (addition, subtraction, multiplication and division).



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