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MedPIP Supervisor in Tampa, FL at The General® Insurance

Date Posted: 12/4/2018

Job Snapshot

Job Description


Permanent General Companies Inc., a leading non-standard automobile insurance provider is currently seeking qualified applicants for Med Pay/Personal Injury Protection (PIP) Supervisor.  We offer a well defined career path, opportunities for growth and a fun and challenging work environment where the right candidate will learn and grow with the company.  We pride ourselves on teamwork and quality customer service.  If you do too, please check us out!

Permanent General offers a generous benefits package to our employees including medical, dental, vision and life insurance after one month of employment; health care and dependent care flexible spending accounts, tuition reimbursement, paid time off, holidays, wellness initiatives, 401(k) with matching contribution and much more!


This position is a Med Pay/PIP Claims Supervisor responsible for providing day to day administrative and technical supervision to a team of claim adjusters whose primary tasks are the adjudication and settlement of Medical Payments and Personal Injury Protection (PIP) claims. 

  • Mentor and coach associates to develop skills, increase job knowledge and achieve stated performance objectives.
  • Establish and maintain efficient supervisory oversight to ensure file handling is in compliance with company standards and statutory guidelines and meeting customer service standards.
  • Evaluate and extend authority on claim reserves, coverage, payments, etc. within your authority.
  • Provide performance feedback and performance appraisals.
  • Gather and report on information pertaining to unit productivity, quality and timeliness measures.
  • Resolve elevated calls from customers.
  • Other duties as assigned.

Job Requirements

  • An Associate’s Degree in Business or related field or equivalent experience.
  • Bachelor’s Degree preferred
  • 5+ years of PIP/No-Fault claims adjusting experience and advanced understanding of personal injury protection laws, regulations and statues is required
  • A minimum of one year supervisory experience preferred.
  • Excellent communication, time management, leadership and organization skills are essential.
  • Must be proficient in the use of Microsoft Office applications (Word Windows and Excel).
  • Must have the ability to perform basic math calculations (addition, subtraction, multiplication and division), along with the calculation of averages and percentages.
  • Holds an Active Adjuster License



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