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Manager, Employee Relations in Nashville, TN at The General® Insurance

Date Posted: 6/18/2018

Job Snapshot

Job Description

Are you ready for your next great adventure with an established, but growing company known throughout the nation? Then come work at The General® where you can make a difference while continuing to grow and excel in a fun environment.


We are one of the fastest growing and most exciting companies in the insurance industry to work for today. Because of our rapid expansion rate, we’re looking for the best talent out there to help The General® bring affordable, quality insurance to people across the country. We have been writing automobile insurance throughout the U.S. for over 50 years.

Ask any of our employees and they’ll tell you that life at The General® is a challenging, fast-paced, and fun experience that features:

  • Competitive Total Rewards package
  • Healthy work/life balance
  • Collaborative working environment

This position is responsible for managing a range of activities related to employee/labor relations. Ultimately this person will:

  • Manages employee relations activities through effective management and communication
  • Provides advice and counsel to managers and supervisors regarding personnel practices, policy and employment laws
  • Administers unemployment insurance processes, reviews liability reports, monitors program costs and recommends policy changes to HR leadership
  • Develops, streamlines and enhances employee relation tracking reporting and analysis and ensures proper reporting of violations or potential violations to required parties as appropriate
  • Ensures compliance with all state and federal discrimination and employment regulations, agencies and corporate compliance initiatives
  • Serves as liaison to HR business partners and other HR leaders to develop and apply consistent employee relations approach related to performance improvement plans, investigations and administration of company and departmental policies and procedures
  • Responds to alleged violations of rules, regulations, policies, procedures, and standards of conduct by evaluating or recommending the initiation of investigative procedures
  • Identifies potential areas of vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future
  • Conducts training and provides leadership coaching and training related to performance management processes and procedures
  • Other duties as assigned

Job Requirements

Education and Experience

  • Bachelor’s Degree in Human Resources, Business or other related area; equivalent experience will be considered in lieu of a degree
  • 5+ years progressively responsible management experience in a mid-sized company environment
  • 5+ years of related employee relations experience including conflict resolution, performance management, employee coaching and investigations
  • HR certification (PHR, SHRM-CP, etc.) preferred


As we continue to strengthen our position as an employer of choice, we want all our employees to feel respected, encouraged, and that they’re held in the highest regard. 
That’s why The General® offers a robust list of benefits, all of which are geared towards offering options that make sense for them and their families. It’s another way to show our appreciation for their hard work and dedication to the company.

Just a small sample includes:

Competitive compensation + an annual incentive program
401k matching contributions
Comprehensive Health, Dental, & Vision Insurance
Group legal plan
Tuition Reimbursement Program & College Scholarships awarded to associates’ dependent children
Generous PTO and Paid Holidays



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