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Assistant Product Manager II in Nashville, TN at The General® Insurance

Date Posted: 4/16/2018

Job Snapshot

Job Description

TheGeneral® Insurance is a rapidly growing company and leading provider of non-standard auto insurance. We are currently seeking qualified applicants for the position of Assistant Product Manager II.  The General offers an employee-friendly, fun and challenging work environment.  We are seeking the right candidate to help us attract additional talent to our team.   We pride ourselves on teamwork and quality customer service.  If you do too, please check out this opportunity!

TheGeneral® offers a competitive benefits package including medical, dental, vision, and life insurance after one month of employment; health and dependent care flexible spending accounts, tuition reimbursement, paid time off (vacation, sick, holidays)  401 (k) plan with a matching contribution, wellness initiatives and much more!


Analyze & evaluate the overall performance of assigned states. Make rate, rule, form and underwriting process changes as required to maintain state profitability and volume levels.

Essential Job Responsibilities

  • Research the non-standard product marketplace in order to gain advance knowledge of the competition to analyze the company’s ability to compete within the market. Use tools like Insight, Perr-Knight, and DOI websites to keep up to date with the competitor filings and trends in the states assigned.
  • Organize the research, filing, programming and delivery of rate and rule changes to the market. Develop statistical and other material required in rate and form filings and insure that rates filed are reasonable and adequate and that rates, rules and forms are in compliance with the law.
  • Coordinate all operating system changes with appropriate Information Systems and Program Support personnel prior to the installation of the projects to ensure a full understanding of project specifications. Track the status of the project and communicate issues that arise and product changes to appropriate personnel including but not limited to Product, Underwriting, Customer Service, and Marketing etc. Audit rate changes for compliance and satisfactory implementation of projects to insure accuracy.
  • Assist Marketing & Sales Department with the development of all sales promotional materials and marketing strategies of assigned state to ensure that they are directed to the targeted consumer group.
  • Work with the staff support departments as needed to establish standards regarding policy services, data processing requests, pricing and budget analysis, sales support and claims service.
  • Analyze the profitability of program based on written premium, loss ratio and controllable expenses. Report monthly budget verses actual profitability. Monitor all aspects of a specific channel sales metrics (i.e. close rate, cost per sale), profile (i.e. full coverage %, distribution report), indemnity (i.e. loss analysis, loss ratio report, prior period analysis) and report on results achieved for changes associated with a state.
  • Perform other duties as assigned.

Job Requirements

  • Minimum of two years of demonstrated proficiency as a product analyst
  • Advance-level knowledge of Microsoft Excel, intermediate-level knowledge of Microsoft Access, Data warehouse and competitor analysis tools. Overall computer proficiency required.
    Ability to recognize trends, associations and/or cause-effect relationships in data and utilize that information in suggesting plan to follow
  • Ability to research, use and interpret information which requires refining and improving existing methods of analysis and/or developing new ideas
  • Understands fundamental rate-making concepts/terminology and has received training on company rate-making methodologies. Has ability to freely and openly discuss and provide simplified examples of rate-making
  • Ability to address internal and external client issues effectively through various Medias of communications
  • Efficient in answering e-mails and phone calls in a timely manner; ensures up-coming assigned tasks are completed in timely manner or in advance if conflicts are up coming.

Education Requirements

Bachelor’s degree in business related field (i.e. Marketing, Finance, Insurance etc) or equivalent experience required.


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