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Agency Office Administrator I in Slidell, LA at The General® Insurance

Date Posted: 6/30/2018

Job Snapshot

Job Description

Permanent General Companies, Inc., a leading non-standard auto insurance provider, is seeking qualified applicants for Agency Office Administrator in one of our retail sales offices. We offer a fun and challenging work environment where the right candidate will learn and grow with the company. We pride ourselves on teamwork and quality customer service. If you do too, please check us out!
Permanent General offers a generous benefits package to its employees including medical, dental, vision and life insurance after one month of employment; health care and dependent care flexible spending accounts, tuition reimbursement, paid time off (vacation, sick, holidays), 401(k) participation with a matching contribution, wellness initiatives and much more!


This position reports to the regional Manager of General Sales and is primarily responsible for effectively managing the daily operations of a remote retail sales office while advising, selling, servicing and processing changes to auto insurance policies by phone or in person. Other essential job responsibilities include:

  • Selling insurance and related products to new and current customers by phone or in person.
  • Explaining coverage and payment options to the customer.
  • Verifying accuracy of information provided by potential customers regarding insurance and driving history.
  • Completing sale by collecting premium payment and processing according to standard procedure.
  • Processing customer requests for changes and collecting monthly payments as needed.
  • Staying current with market trends and maintaining state licensing by attending sales meetings, seminars and educational activities.
  • Open, maintain and close office according to standard office operating procedures.

Job Requirements

  • High school diploma or equivalent.
  • Minimum of six months to one year auto insurance, sales or customer service experience.
  • Commercial underwriting experience a plus!
  • Applicants should already have or be willing to obtain a Property and Casualty license.
  • Excellent customer service and time management skills.
  • Must be highly motivated and detail-oriented.
  • Ability to manage multiple projects.
  • Proficiency using Microsoft Office applications (Word, Windows, Excel).



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