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IT Business Analyst in Nashville, TN at The General® Insurance

Date Posted: 2/18/2019

Job Snapshot

Job Description


This position works with stakeholders from business units, information technology, and related third parties to define and document business processes and requirements for technology initiatives. The role works directly with and provides support to information technology and business functions.


Essential Job Responsibilities

  • Participate in moderately complex projects that may span multiple functions across the organization
  • Elicit requirements using interviews, document analysis, requirements workshops, JAD sessions, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis
  • Evaluate and proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: functional requirements, business requirements document, use cases, functional specification, requirements traceability, GUI, screen and interface mockups and wireframes
  • Support project management by contributing to project status, progress, risks, deadlines and resource needs
  • Support and adhere to standard practices and processes within the both agile and waterfall SDLC frameworks
  • Adhere to enterprise documentation standards
  • Other duties as assigned

Job Requirements

  • Understanding of information technology and the business analysis fields
  • Strong verbal and written communication with a professionally with a diverse group, including executives, managers, and subject matter experts
  • Analytical and facilitation skills
  • Ability to engage in a limited number of enhancements and small initiatives simultaneously
  • Build and maintain lasting relationships with all business stakeholders
  • Ability to meet deadlines, work within and across teams, and with external customers with direction
  • Off hours availability: May require occasional extended hours on evenings or weekends in support of project deadlines, product deployments, customer launch schedules, etc.
  • Insurance industry experience preferred
  • Jira, Confluence, Visio experience preferred

 Desired Experience/Skills

  • Working knowledge of all phases of the Software Development Lifecycle including planning, designing, developing, testing, and releasing custom software applications.
  • Some knowledge of non-standard automobile insurance systems is desired.

 Education Requirements

  • Bachelor’s degree in Computer Science or related field or equivalent work experience
  • 2+ years of enterprise experience in selected technology field

 Tool Experience Preferred:

  • Jira, Confluence, Visio experience preferred



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