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Claims Data Analyst in Nashville, TN at The General® Insurance

Date Posted: 2/14/2019

Job Snapshot

Job Description


Permanent General Companies, Inc., a leading non-standard auto insurance provider, is seeking qualified applicants for Claims Data Analyst.  We offer great training, a well defined career path and a fun and challenging work environment where the right candidate will learn and grow with the company.  We pride ourselves on teamwork and quality customer service.  If you do too, please check us out!

Permanent General offers a generous benefits package to its employees including medical, dental, vision and life insurance after one month of employment; health care and dependent care flexible spending accounts, tuition reimbursement, paid time off (vacation, sick, holidays), 401(k) participation with a matching contribution, wellness initiatives and much more!


The Data Analyst must be able to identify, define and employ an analytical strategy to proactively and reactively support data investigation.

Essential Job Responsibilities  

  • Creates and maintains complex spreadsheets, dashboards and database queries containing information by using Excel, Alteryx, and SQL, Tableau.  Performs analysis of metrics/KPI’s and produces various reports as determined by management.
  • Strategically mines policy data, claims data, telephone data and other transaction data to identify or confirm trends.
  • Develops, produces and maintains ad hoc and custom reports working with all functional areas of the company. (claims, product, marketing, finance, HR, et al.)
  • Analyzes information contained in reports as requested or needed. Uses various data tools to pull information and create reports.
  • Utilizes exception analysis to audit data, identify and trace faulty information to its source.   Proactively and independently works to get information corrected.
  • Analyze daily, weekly and monthly and ad hoc reports and presents findings to management.
  • Maintains compliance with fraud reporting statutes and special investigations as assigned.
  • Assists other associates with preparation of reports and use of information systems, software and related sources of information. 
  • Comprehensively cross trains with other analysts to fully support all team functions.
  • Participates and leads special projects and teams as assigned by management. 
  • The team, the team, the team: This is very much a team player position.

Job Requirements

  • Required: Extensive use Excel skills.
  • Required: Extensive use of SQL queries in SSMS, SQL Developer, or similar.  
  • Required: Three-Five years data analysis.
  • Desired:  Experience with programming languages like Python and/or R
  • A Plus: Experience with Tableau, Alteryx, and/or SSRS.
  • A Plus: Leadership/training/supervisory experience.
  • A Plus: Automobile insurance experience, claim processing, and/or SIU.
  • Works well both independently, and within a team environment.
  • Ability to multi-task, meet deadlines, and works well under pressure.
  • Excellent oral, written communication, and presentation skills to audience of various functional areas and all levels of the organization, from analyst to C-suite.
  • Ability to build strong relationships across the organization. 
  • Performs other duties as assigned.

Education Requirements

Bachelor’s Degree required.



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